202401-Resume-Ringle

Bill Ringle – Advancing critical business milestones through strategic execution and collaboration

Objective Experienced IT development leader and program manager with extensive experience in Agile methodology, change management, and technology strategy development. Aiming to leverage my expertise in educational technology, digital transformation, learning & development, and software project delivery to contribute strategically to Wharton Interactive’s ambitious vision and global initiatives.

PROFESSIONAL EXPERIENCE

Managing Director at LearnWell, Inc. – May 2020-Present

  • Advanced executive and team leadership development programs, incorporating ADKAR change management methodologies, achieving an 87% improvement in leadership effectiveness.
  • Drove company growth and technology strategy, with a focus on developing agile initiatives.
  • Recruited and led hybrid teams, including marketing, operations, and customer service, with a focus on digital transformation and technology innovation.
  • Developed and delivered technical and leadership training, including: AI prompt engineering, Management Systems adoption, and Change Management at the speed of AI.
  • Collaborated with client BU leaders to establish KPIs, OKRs, and SOPs, enhancing organizational efficiency and scalability.

Strategy Execution Team Leader, LearnWell, Inc. – 2008-2020

  • Managed Agile project teams, applying Scrum and hybrid methodologies, with a focus on delivering educational technology projects.
  • Supported the successful delivery of software projects for SaaS collaboration in IT, healthcare, education, and energy industries.
  • Led adoption efforts for managerial and leadership development with success in more than 96% (53/55) of initiatives.

VP Marketing, LearnWell, Inc. – 2004-2007

  • Developed and executed digital marketing strategies, leveraging emerging technologies to increase audience engagement. 
  • Created content marketing strategy for lead gen; improved TOFU, MOFU, and BOFU conversions. 
  • Initiated and oversaw paid campaigns that ranged from $30-50K annually.

Program Developer at Wharton Executive Education – 2003-2004

  • Collaborated on strategic initiatives for program development, contributing to the ExecEd program’s reputation and market leadership.
  • Launched SEO initiatives, resulting in ExecEd programs moving from the back pages to the top 5 listings for selected programs. 
  • Contributed to AMP and certification programs through market research and insights.

Managing Director StarComm Development, Inc. – 2000-2003

  • Oversaw strategy, operations, and technology project management, focusing on delivering client projects with advanced web and database functionalities. Grew 2.5X in gross revenue.
  • Clients included: DuPont, Apple Computer, Pitney Bowes, GE, Discover Financial, Federal DoD, Federal IRS.

 COO at StarComm Development, Inc. – 1997-2000

  • Responsible for strategy execution, operations, account management, and delivery in a fast-paced, entrepreneurial company. Created more than 35 specialized learning and intranet portals a year. Responsible for over 85 web development projects. Provided executive briefings on technology. Built an internet hosting and eMarketing center.
  • Recruited, hired, and led engineering and design teams. Established development project management for client work projects. Led teams of technical developers to create Internet- and intranet-based business solutions involving eCollaboration, eLearning, and eMarketing. Used structured project management, SOPs, and similar metrics to streamline processes and produce quality results consistently.
  • Provided a wide range of ISP professional services to hundreds of business customers.

Internet Program Manager for Worldwide Training at Apple, Inc. – 1995-1997

  • Developed corporate vision and strategy for using Internet technology to drive support for the global sales force.
  • Wrote and delivered corporate briefings and advanced product application presentations at conferences and executive briefings internationally. 
  • Led development and delivery team projects with $500K+ budgets and multi-city stops.

Publications

  • AI-Powered Marketing for Thought Leaders (Working title, Forthcoming, 2024) – A guide on leveraging AI tools in digital marketing to enhance thought leadership with a focus on integrity and authority.
  • The Complete Idiot’s Guide to Great Customer Service. By Ron Carr and Don Blohowiak. Contributing Author. Wrote the customer service technology chapter and contributed examples throughout the book. Alpha Books. 2003.
  • TechEdge: Using Computers to Present and Persuade. Author. Allyn & Bacon, 1996. A volume in the Essence of Public Speaking Series, the only book series to be endorsed by both the National Speakers Association and Toastmasters International.
  • Over 315 articles published by news and professional journals, print and online.
  • Over 422 thought leadership interviews published on the podcast My Quest for the Best.
EDUCATION

Drexel University, Master of Science (MS). Scientific & Technical Communications. 

Rensselaer Polytechnic Institute (RPI), Bachelor of Science (BS).
Computer Science, major; Organizational Psychology, Literature, minors.

Certifications:  Business Growth Strategist (SAC); Expert Business Coach (IAPCM), Tennis Teaching Professional (PTR), and Amateur ham radio operator, General class (FCC).